COMMERIAL







HOUSE CONNECTION

PPWSA had 478,141 connections by 2023, all of which are metered with Class C and B water meters with diameters of 15mm – 40mm and of 80mm and above, respectively. All these water meters are calibrated annually. If a meter is damaged, it is replaced free of charge by PPWSA, unless the relevant customer is responsible for the damage to the meter. In these circumstances, the customers are obliged to pay the cost of PPWSA for repairing the meter.

Customers are classified into 6 types in accordance with current billing data as shown in below table:


Year		Domestic (Household)
Commercial		Autonomous State Authorities
Wholesalers
Representative
Stand Pipe
Rent Room
Total
2004  105,981  14,947  559  17  18  0  0  121,522  
2005  121,426  16,175  614  34  17  0  0  138,266  
2006  132,287  18,738  635  47  17  0  0  151,724  
2007  140,728  20,690  659  54  20  0  0  162,151  
2008  152,972  24,486  693  36  13  0  0  178,200  
2009  161,545  28,791  718  28  10  0  0  191,092  
2010  169,700  32,447  741  20  21  0  0  202,929  
2011  183,694  34,983  782  18  21  0  0  219,498  
2012  195,261  39,033  797  17  20  0  0  235,128  
2013  219,955  43,850  775  13  20  0  0  264,613  
2014  225,735  44,258  785  14  20  0  0  270,812  
2015  232,332  51,256  796  13  24  0  4,603  289,024  
2016  251,067  54,228  655  11  22  0  4,852  310,835  
2017  271,317  55,891  655  8  20  0  5,397  333,288  
2018  301,834  58,789  664  7  21  14  5,703  367,032  
2019  320,900  61,450  692  7  17  17  5,800  388,883  
2020  335,075  66,877  737  7  17  16  5,771  408,500  
2021  350,463  823  74,344  11  16  16  5,728  431,401  
2022  360,948  913  83,874  9  5  16  5,789  451,554  
2023  381,752  89,702  918  6  3  14  5,746  478,141  
Graphic of Customer Type Segmentation Rate in 2023

PPWSA divides water wholesalers into two categories: the wholesalers and wholesaler-RDE. Category 1(Type 5) are customers engaged in the business of distributing clean water to other users. This category of customers is charged the commercial tariff.. Category 2(Type 6) are representatives of communities or people in areas where PPWSA is unable to access. These representatives have to subscribe to PPWSA directly and distribute water to the communities and people in the areas, not mainly for the profit purpose. These distributors are charged the government tariff.

PPWSA Tariff Structure

Currently, PPWSA has three types of tariffs: domestic, commercial and government institutions. The tariff increases progressively with water consumption and differs based on the type of customer. The tariff is summarized in the table below.


Type of Customer Quantity of Water Consumption
Per Month		2020 to Present
Fee per m³



Domestic

      - From 00m³ To 07m³

      - From 08m³ To 15m³

      - From 16m³ To 25m³

      - From 26m³ To 50m³

      - From 51m³ To 100m³

      - Over 100m³


      400 riels

      720 riels

      960 riels

      1,250 riels

      1,900 riels

      2,200 riels
   Public Administration Institution and Embassy
   

      Without considering of quantity

      2,500 riels



Commercial, Autonomous State Authorities and Wholesalers
   
      - From 0m³    To 15m³

      - From 16m³ To 45m³

      - From 46m³ To 100m³

      - From 101m³ To 200m³

      - From 201m³ To 500m³

      - Over 500m³


      950 riels

      1,100 riels

      1,400 riels

      1,700 riels

      2,100 riels

      2,400 riels
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